At The Perfume Boutique, we aim to deliver your perfumes quickly and securely. This Shipping Policy outlines how we process, dispatch, and deliver your orders.
1. Order Processing
All orders are processed within 1–2 business days after receiving payment.
You will receive an order confirmation email followed by a dispatch notification once your parcel has been shipped.
Please note: Orders placed after 6 PM or on weekends/public holidays will be processed the next working day.
2. Shipping Rates & Delivery Times
We offer Free Shipping on all products across the United Kingdom.
Delivery times are estimates and may vary due to courier delays or peak seasons.
3. Order Tracking
Once your order has been shipped, you’ll receive an email with tracking information. You can use the provided tracking link to monitor your parcel’s progress in real time.
4. International Shipping
At this time, we only deliver within the United Kingdom.
We plan to expand to international shipping soon, please subscribe to our newsletter for updates.
5. Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us at info@theperfumeboutique.co.uk.
We’ll liaise with our courier partners to locate your parcel promptly.
For incorrect or damaged deliveries, please notify us within 48 hours of receipt with supporting photos, and our team will arrange a replacement or refund.
6. Address Accuracy
Please ensure your shipping address is correct at the time of purchase.
We are not responsible for delays or lost parcels caused by incomplete or incorrect addresses.
7. Contact Us
For any shipping-related questions or concerns, contact our support team:
The Perfume Boutique
Email: info@theperfumeboutique.co.uk
Phone: +44 7720 843333
