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Privacy policy

At The Perfume Boutique, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following details when you interact with our website:

  • Personal information: Name, email address, phone number, and shipping address.

  • Payment details: Processed securely through our payment partners (we do not store card details).

  • Website usage data: Information such as pages visited and preferences, collected through cookies and analytics tools.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Respond to customer service queries.

  • Send order confirmations and updates.

  • Share promotional offers (only with your consent).

  • Improve our products, services, and shopping experience.

3. Cookies

Our website uses cookies to improve your browsing experience and personalise content.
You can disable cookies in your browser settings, but some site features may not function correctly without them.

4. Sharing Your Data

We do not sell or trade your personal information. We may share your data only with:

  • Trusted partners such as payment processors and delivery couriers.

  • Analytics providers like Google Analytics to help us understand website performance.

All partners comply with UK GDPR and data protection standards.

5. Data Security

We use secure servers and SSL encryption to protect your data. All transactions are processed safely, and we continuously review our systems to prevent unauthorised access or misuse.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your information.

  • Withdraw consent for marketing at any time.

To exercise your rights, please contact us at info@theperfumeboutique.co.uk.

7. Data Retention

We retain your information only as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes, generally for up to 24 months after your last interaction.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
The Perfume Boutique
Email: info@theperfumeboutique.co.uk
Phone: +44 7720 843333